Does the Europe service require particular times and procedures?

The service is usually purchased by 17.00 hours the day before collection, just as for shipments departing from Italy. On the indicated day, one of our representatives will show up at the address provided to pick up your luggage. Please keep in mind that the collection and delivery addresses must always be manned. The courier will collect or deliver your bags between 09.00 and 19.00 hours on the agreed date.

Furthermore, check the entry “what are the appropriate precautions”, in this section.. The procedures you find are mandatory.