Welcome to the dedicated service
to Costa Cruises customers

Number Booking



Costa Cruises bagexpress service

The service is available for cruises departing from one of the following ports:

ITALY: Bari, Civitavecchia, Genoa, Napoli, Palermo, Savona, Taranto, Trieste and Venezia – Marghera;
FRANCE: Marseille;
SPAIN: Barcelona, Tarragona and Valencia;
GERMANY: Bremerhaven and Kiel.

The service is available to residents of one of the following countries:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

In UE are therefore reachable all locations with the exception of: the Channel Islands, the Canary Islands, the cities of Ceuta and Melilla, Madeira, Porto Santo, Malta and Cyprus.


Pickup and delivery door-to-door

The free service includes the collection of a bag of up to a maximum of 32 kg from your home, the dispatch to the departure port and, at the end of the cruise, delivery back to your home. You can also use the service only for otward or return trips.

The maximum number of bags allowed on board the ship is 2 pieces per person (hand luggage excluded).

Security of your data

Bag express has no hidden costs and offers you an online baggage booking procedure with payment by credit card. Your data is safe thanks to our encrypted connection and the high security standards of our partners.

Dedicated call centre

For any question or request for assistance, you can count on our dedicated call center. Request information for your shipment or book the service directly through the call center by requesting a call for assistance.

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