Welcome to the dedicated service
to Costa Cruises customers
Costa Cruises bagexpress service
The service is available for cruises departing from one of the following ports:
ITALY: Bari, Catania, Civitavecchia, Genova, Napoli, Olbia, Palermo, Savona, Taranto, Trieste e Venezia – Marghera;
FRANCE: La Seyne-sur-Mer e Marseille;
SPAIN: Barcelona, Tarragona and Valencia;
GERMANY*: Bremerhaven, Hamburg and Kiel.
*When embarking from ports in Germany, reservations must be made at least 10 to 12 days in advance of the embarkation date.
The service is available to residents of one of the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Within the EU, all locations are therefore reachable with the exception of: Channel Islands, Canary Islands, Ceuta and Melilla, Madeira, Porto Santo, Malta and Cyprus.
Pickup and delivery door-to-door
The service provides home pickup of one piece of luggage weighing up to 32 pounds, shipment to the port of embarkation, and, at the end of the cruise, shipment to your home. You can also use the service only for otward or return trips.
The maximum number of bags allowed on board the ship is 2 pieces per person (hand luggage excluded).
The price of the service for Costa Crociere passengers is reduced from the standard price.
Security of your data
Bag express has no hidden costs and offers you an online baggage booking procedure with payment by credit card. Your data is safe thanks to our encrypted connection and the high security standards of our partners.
Dedicated call centre
For any question or request for assistance, you can count on our dedicated call center. Request information for your shipment or book the service directly through the call center by requesting a call for assistance.